Nv200 Privacy Policy — Our Commitment to Protecting Your Information
This Privacy Policy explains how nv200 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights.
Effective date: 1 January 2026. Continued use of the nv200 platform after this date constitutes your acceptance of the updated policy.
Information We Collect From You
Nv200 collects the information needed to deliver platform services securely and efficiently to users in Malaysia. The information collected falls into the following categories:
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and other identifying information required to verify your identity. This information is used to create and manage your account on the nv200 platform.
Device and Browser Information
Our platform automatically records technical information such as your IP address, browser type, operating system, screen resolution and session data. This information is used to ensure the platform runs correctly across all devices and to detect any suspicious activity.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information related to your payment method — such as the account holder name and bank account number required for transfers. We do not store credit card numbers or sensitive financial information directly on our servers.
Usage Data
We record your platform activity, including betting history, games accessed, session duration and interactions with platform features. This data helps us improve your experience and identify any potential misuse.
How Your Information Is Used
Nv200 uses collected information solely for legitimate purposes necessary to operate the platform. We do not sell or rent users' personal information to third parties for marketing purposes.
The primary purposes for which your information is used include:
- Processing account registration and verifying user identity;
- Processing deposits and withdrawals in MYR securely;
- Detecting and preventing fraud, money laundering, and other illegal activities;
- Complying with applicable legal and regulatory requirements;
- Sending important notifications related to your account and transactions;
- Improving platform performance and user experience based on usage patterns;
- Providing effective customer support when you reach out to us.
Any use of your information for purposes beyond those stated above requires your explicit consent beforehand.
Cookies and Tracking Technologies
Nv200 uses cookies and similar tracking technologies to enhance your browsing experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collecting information on how users interact with the platform — such as most-visited pages and load times — to help us improve the overall experience.
- Preference Cookies: Saving your preferences such as language and display settings so you don't have to reconfigure them each time.
You can manage cookie settings through your browser. However, disabling essential cookies may affect certain functions of the nv200 platform. For further questions about cookies, visit the FAQ us.
Data Storage, Security & Information Sharing
Data Security
Nv200 implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is protected by industry-standard SSL encryption.
Retention Period
We retain your personal information for as long as your account remains active or as needed to provide our services. After account closure, we may keep certain records for the period required by law or for audit and security purposes.
Third-Party Sharing
Nv200 does not sell users' personal information. We may share necessary information with trusted payment service providers to process your MYR transactions, or with relevant authorities when required by Malaysian law. All third parties who receive user information are bound by strict confidentiality agreements.
Your Rights as an nv200 User
As an nv200 platform user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
You may request the deletion of your account and personal data, subject to applicable legal requirements.
To exercise any of the above rights, contact our privacy team at support@nv200.app with a clear description of your request. We will process it within a reasonable timeframe.
Policy Changes and How to Contact Us
Nv200 reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page with a revised effective date. We encourage you to check this page periodically to stay informed about how we protect your information.
If the changes are significant and affect how we process your personal information, we will endeavour to notify you by email or via an in-platform notification before the changes take effect.
For any questions, concerns or requests related to your data privacy on the nv200 platform, please contact us:
- Support email: support@nv200.app
- Help section: nv200 FAQ
This policy is governed by applicable Malaysian laws, including the Personal Data Protection Act 2010 (PDPA). By using the nv200 platform, you agree to the processing of your personal information as described in this policy.
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